ast Updated: 05.01.2026
1. Information We Collect
Pivot Capital Group collects personal information that you voluntarily provide when you opt in to receive communications from us. This may include your name, phone number, email address, and business information relevant to equipment and property finance transactions.
2. How We Use Your Information
Your mobile number and other personal information are used solely for the following purposes:
– Sending SMS alerts about your equipment or property finance application status
– Providing transaction updates and payment reminders
– Responding to customer service inquiries
– Sending information you have explicitly requested
3. SMS Data Usage
Your mobile phone number will ONLY be used for the specific purpose of sending you SMS messages related to your equipment or property finance needs. You are NOT required to consent to receive SMS messages as a condition of purchasing any goods or services from us, except as required to provide the specific service you requested.
4. Data Sharing and Third Parties
We DO NOT sell, rent, or share your mobile phone number or SMS opt-in data with any third parties for marketing or lead generation purposes. SMS opt-in/consent is not shared for marketing/promotional purposes.
We may share your information only in the following limited circumstances:
– With service providers and vendors who assist us in operating our business (such as Twilio, our SMS platform provider), subject to confidentiality agreements
– When required by law or to comply with legal process
– To protect the rights, property, or safety of Pivot Capital Group, our customers, or others
5. Opt-Out Instructions
You may opt out of receiving SMS messages from us at any time. To stop receiving messages, simply reply STOP to any text message you receive from us. You may also opt out by contacting us directly at [your support email address].
After you submit an opt-out request, we will promptly remove your mobile number from our messaging list and send you a final confirmation message.
6. Message Frequency
Message frequency varies depending on your transaction activity. You will receive messages only as needed to communicate about your specific equipment or property finance needs.
7. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or loss. However, no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
9. Your Rights
You have the right to:
– Access the personal information we hold about you
– Request correction of inaccurate information
– Request deletion of your information, subject to legal obligations
– Withdraw your consent to receive SMS messages at any time
To exercise these rights, contact us at [your support email address].
10. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our SMS services after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Pivot Capital Group
Email: johnny@pivotcapitalgroup.com
Phone: 800.261.7838